Shipping Policy

Shipping

We carefully pack every order from Melbourne, Australia, and aim to dispatch within 1–3 business days. Once your order has been shipped, you'll receive a confirmation email with your tracking details.

Australia

  • Standard Shipping: $10 AUD
  • Free Standard Shipping on orders over $150 AUD
  • Express Shipping: $15 AUD

Estimated delivery times:

  • Standard: 2–8 business days
  • Express: 1–3 business days

International

We ship worldwide.

International shipping costs are calculated at checkout based on your location.

Please note that customs duties, taxes and import fees may apply and are the responsibility of the customer.

Tracking

All orders include tracking so you can follow your parcel from dispatch to delivery.

Delivery Delays

While we do our best to ensure your order arrives within the estimated timeframes, occasional delays with Australia Post or international postal services are outside of our control.

Packaging

Each Roam order is thoughtfully wrapped using minimal, recyclable packaging—reflecting our commitment to considered craftsmanship and conscious design.

Questions

Reach me at hello@roamjewellery.com.au and I'll get back to you as soon as I can.